Company Policy and Procedures

TERMS AND CONDITIONS

Wadeline Marine

Website: www.wadelinemarine.com

Contact Number: 082 609 1749

Email: info@wadelinemarine.com

Last Updated: June 2026


1. Introduction

Welcome to Wadeline Marine. By accessing our website, purchasing products, or using our services, you agree to be bound by these Terms and Conditions.

Wadeline Marine supplies marine equipment, boating accessories, safety equipment, fish finders, GPS units, radios, life jackets, trailers, trailer parts, outboard motor parts, and related marine products and services throughout South Africa.


2. Product Information

We make every effort to ensure that product descriptions, specifications, pricing, and images are accurate.

However:

  • Product images are for illustration purposes only.
  • Specifications may change without notice.
  • Availability is subject to supplier stock levels.
  • Prices are subject to change without prior notice.

3. Orders

An order is only considered accepted once payment has been received and cleared.

Wadeline Marine reserves the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Correct pricing errors.
  • Cancel transactions where fraud is suspected.

Should an order be cancelled after payment has been received, a full refund will be issued.


4. Payment Methods

We accept payment via:

  • PayFast
  • EFT (Electronic Funds Transfer)
  • Approved debit and credit cards
  • Other payment methods displayed at checkout

All online payments are processed securely through PayFast.


5. Delivery

Delivery Areas

We deliver throughout South Africa.

Delivery Times

Estimated delivery times are:

  • Major centres: 2–5 business days
  • Outlying areas: 3–10 business days

Delivery times are estimates only and may vary.

Delivery Charges

Delivery charges are calculated separately and may vary depending on:

  • Product size
  • Weight
  • Delivery location

Customers will be informed of delivery charges before finalising their order.


6. Collection of Goods

Where collection is arranged:

  • The customer must provide proof of payment and identification.
  • Goods collected by third parties require written authorisation.

Risk passes to the customer upon collection.


7. Returns Policy

Customers may return eligible products within 7 days of receipt provided:

  • The product is unused.
  • The product is in its original packaging.
  • The product is in resalable condition.
  • Proof of purchase is provided.

Returns may be subject to inspection before approval.

The customer is responsible for return shipping costs unless the product is defective or supplied incorrectly.


8. Non-Returnable Items

The following items may not be returned:

  • Special order products
  • Custom-made products
  • Installed electronic equipment
  • Used safety equipment
  • Products damaged through misuse
  • Products damaged by incorrect installation

9. Defective Products

If a product is defective, the customer must notify Wadeline Marine within 7 days of receipt.

Defective products may be:

  • Repaired
  • Replaced
  • Refunded

Subject to supplier warranty terms and inspection.


10. Warranty

Manufacturer warranties apply where offered by the manufacturer.

Warranty claims do not cover:

  • Normal wear and tear
  • Corrosion due to lack of maintenance
  • Incorrect installation
  • Abuse or misuse
  • Accidental damage
  • Water damage not covered by the manufacturer

Labour costs associated with installation or removal are not covered unless specifically stated.


11. Boat Motors and Equipment

Where products require professional installation:

  • Installation must be performed by a qualified technician.
  • Failure to follow manufacturer requirements may void warranties.

Dealer service costs required to maintain warranty coverage remain the responsibility of the customer.


12. Limitation of Liability

Wadeline Marine shall not be liable for:

  • Indirect losses
  • Consequential damages
  • Loss of income
  • Loss of profits
  • Delays caused by suppliers or couriers

Our maximum liability shall not exceed the purchase price paid for the product.


13. Customer Responsibilities

Customers are responsible for:

  • Providing accurate information.
  • Ensuring products are suitable for their intended use.
  • Following manufacturer instructions.
  • Maintaining products according to manufacturer recommendations.

14. Website Use

Users may not:

  • Use the website unlawfully.
  • Attempt to gain unauthorised access to systems.
  • Introduce malicious software.
  • Copy website content without permission.

15. Privacy

Customer information is collected and processed in accordance with applicable South African laws, including the Protection of Personal Information Act (POPIA). Personal information is used only for:

  • Processing orders
  • Delivering products
  • Customer support
  • Legal compliance

Customer information will not be sold to third parties.


16. Fraud Prevention

Wadeline Marine reserves the right to:

  • Verify customer information.
  • Request additional identification.
  • Refuse transactions suspected of fraud.

Orders may be delayed while verification is conducted.


17. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Any disputes shall be subject to the jurisdiction of South African courts.


18. Contact Information

Wadeline Marine

Website: www.wadelinemarine.com

Phone: 082 609 1749

Email: info@wadelinemarine.com

South Africa